We know you’re excited to receive your Silver Angels order, and we’re committed to getting your jewelry to you as quickly and safely as possible. Every piece is carefully prepared and packaged with intention from Toronto to wherever you are in the world.
SHIPPING TIMES
Canada
Standard Shipping: 7–14 Business Days
United States
Standard Shipping: 7–16 Business Days
International
Standard Shipping: 10–25 Business Days
Please note that shipping times are estimates and may vary depending on customs, carrier delays, holidays, weather conditions, or high order volume.
SHIPPING RATES
| Region | Shipping Rate | Free Shipping |
|---|---|---|
| Canada | $9.99 CAD | Orders over $120 CAD |
| USA | $9.99 USD | Orders over $120 USD |
| International | Calculated at checkout | Selected regions only |
ORDER PROCESSING
Orders are typically processed within 1–5 business days after purchase. During launches, holidays, or high-demand periods, processing times may be slightly extended.
Once your order has shipped, you will receive a confirmation email with tracking information.
PACKAGING
We take pride in ensuring your jewelry arrives beautifully presented, whether it’s a gift or a piece for yourself.
- Orders may arrive in our signature Silver Angels pouch or branded packaging.
- Select orders may include premium packaging for a more elevated unboxing experience.
- Every order is securely packed to help protect your jewelry during transit.
INTERNATIONAL ORDERS
International customers may be responsible for customs duties, import taxes, or additional fees depending on their country’s regulations. Silver Angels is not responsible for delays caused by customs processing.
CUSTOMER RESPONSIBILITY
Please ensure all shipping information is entered correctly before placing your order. Silver Angels is not responsible for packages delayed, lost, or returned due to incorrect shipping details.
If an order is returned due to an incomplete address or failure to claim the package, the customer may be responsible for additional reshipping costs.
LOST OR STOLEN PACKAGES
Once a package has been marked as delivered by the shipping carrier, Silver Angels is not responsible for lost or stolen packages. If you experience an issue, please contact the shipping provider directly.
QUESTIONS?
For any questions regarding your order, shipping, or tracking, feel free to contact us at: